1 reviews | Active since Jun 2012
No Date displayed - Limit time for \Offers""""
Earlier this morning, I was shopping online at Spree. I saw a gold clutch bag advertised at R197, so I choose 2 to add to my cart. I was still choosing other items to add to my basket. When the prices automatically changed. <br> <br> I contacted the online store and was told that the offer was for only a specific period. However, on the website there was no date indicating that the items are on \offer"for a specific period of time. The Spree Call Centre agent agreed that the website does not inform the shopper that the items on offer for ONLY a specific period. <br> <br> The Spree Call Centre agent indicated that there was nothing that could be done and that I HAD to pay the higher price because the offer had expired (Note: no expiration date or time of offer was displayed)<br> <br> It is unacceptable"
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As mentioned, we will refer your feedback to all the relevant departments so we can learn from your experiences.
We apologise for any inconvenience caused.
Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As mentioned, we will refer your feedback to all the relevant departments so we can learn from your experiences.
We apologise for any inconvenience caused.
Regards,
Spree Support
