LR
Lucille R
1 reviews | Active since Jan 2017
24 May 2018, 12:19
NO CUSTOMER SATISFACTION WHATSOEVER
I placed an order on spree yesterday (24/5/18) and placed extra to have the order delivered to me today. I received my order at 11:50am. On inspection, i found that the item was damaged. I called them to have it exchanged. It will take 10 working days to do the exchange. I then called back to speak to a supervisor or manager. I was on hold for over 4 minutes. they then transfer me, where I'm on hold for a further 2 minutes only for the call to be dropped. Now I need to go purchase another item before tomorrow because Spree just wasted my time.
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Lucille R's updateReviewer Update
29 May 2018, 08:20The item has still not been collected. I emailed them and no one has responded. I asked that the item be collected and refunded and no reply.
They sent me a mail to rate their service???? But they don't respond to my queries??? How do you figure that to be right?
LR
Lucille R's update29 May 2018, 08:20
Reviewer Update
The item has still not been collected. I emailed them and no one has responded. I asked that the item be collected and refunded and no reply.
They sent me a mail to rate their service???? But they don't respond to my queries??? How do you figure that to be right?