ME
Michay E

1 reviews | Active since Jun 2016

16 Jun 2016, 08:48

No communication

<p>I have been trying to email and call Spree since the payment of my order, I received no reply other than automated replies. My order was dispatched according to the order tracking but has been out on delivery since almost two days and counting now. I cannot sit at the delivery address all day waiting on an order being mislead that I will receive it on a day and end up receiving it 3 or 4 days later. </p> <p>Please communicate with your courier on the progress of my order as today is a public holiday and I don't intend on wasting it waiting on a no show delivery.</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Jun 2016, 08:02
Official

Good day Michay

We are truly sorry for your frustration

We have confirmed in your profile that your order was placed on the 14/06/2016. The delivery date promised by the system was 2-4 working days excluding the public holiday. The latest for delivery is Monday

We will however contact the couriers to confirm whether there will be a possibility of early delivery, as they always strive to deliver sooner. We will be contacting you shortly with feedback

Kind Regards

The Spree Team