1 reviews | Active since Dec 2017
No care for customers!!!
I bought 2 pairs of infant shoes online on the 29th of Nov and were delivered on the Dec 1st... I was really pleased at how fast the whole process was but as we then realised that both pairs were a size too big!!! Dec 4th I spent whole day on the phone as their lines are apparently busy! I sent an email to support and both @Spree _support and @spreecoza and yet nothing is being done!!! I've repeatedly ask to swoop the sizes because these pairs are needed before Christmas and my messages are being ignored yet they are responding to other customers via twitter!!! They are making my ecommerce experience a really bad one! Never will I use their services again
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team