No answer via email and telephone

Good day,

I ordered 2 pairs of shoes from Spree on 4 December 2017. I received my order on 6 December 2017. Tried on the shoes and it is too small. On 7 December 2017, I emailed Spree requesting an exchanged. I received an automated response with reference is 908429. To date, I have not received any response. I tried calling this morning and waited on the line for 20 minutes with no answer.

All I want is a bigger size shoe and this is becoming too much of an effort to get the shoes. Guys come on now, atleast respond to my emails. I emailed from **********

Please come collect your shoes and give me a bigger size so I can enjoy my purchase.