No after sale service

<p>At the end of March, I bought a jacket on the Spree website. It arrived 3 days later, but it really did not suit me. I immediately logged a return, and on 3 April, delivered it to a Pargo point for return. </p> <p>I received an 'acknowledgement of return' sms. Since then I have attempted to find out what is happening with my refund. Apart from an email to say they will investigate, no one has given any feedback. I have called numerous times, to be told that it will be investigated and I will be contacted. But as of yet, I do not have any answers. </p> <p>Shopping online is a risky process if there is no security in promises made by a company. I will not shop on Spree again. </p>