VH
Vinolia H

1 reviews | Active since Nov 2017

09 Nov 2017, 13:49

Nightmare to return something

I ordered items from Spree. I logged returns on Monday 6 November at 7:55 am already. Its Thursday 9 November 13:47 pm and I haven't received any phone call or communication whatsoever regarding these returns. I opted for the parcel to be collected from me via courier as that is one of Spree's options to return. To deliver items they are super fast but to return something is a complete nightmare

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Nov 2017, 10:32
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree return.

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team

Best regards,