AJ
Amanda J

1 reviews | Active since Dec 2014

01 Aug 2017, 08:54

NEVER PURCHASE AGAIN- LIES ABOUT RETURN POLICY

<p>I purchased a item from Spree and what I purchased did not fit my son, So I ordered a return to date Nobody has come to collect. Ive been calling Spree and all the consultants give different stories. However today I called and got the most unhelpful consultant who insists the couries contacted me for collection but I am telling her nobody has contacted me. I have been calling almost everyday, And Now I AM FACED WITH THE PROBLEM OF PHONING THE COURIES AND RUNNING AROUND TO RETURN THIS PARCEL. THANK YIOU VERY MUCH NEVER WILL I BE ORDERING FROM YOULL AGAIN PATHETIC AND LIES THAT THEY PROMISE!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply04 Aug 2017, 13:36
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree return.

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team