1 reviews | Active since Dec 2015
Never buy from Spree..EVER!
<p>Return No ********** 78-1</p> <p> </p> <p>This has by far been my worst customer service experience ever!!! I will NEVER shop at Spree again... I returned items and took almost 5 days to be picked up. Called the call center lady (all of them are extremely rude!!! - I've never spoken to a polite or nice person at Spree)... She said it was because I logged a return on a Sunday and the return notification got lost???!!!! Seriously...Finally, my parcel was collected and the return received at Warehouse... 12 days later - No refund...</p> <p>I want the refund to my account because I have vowed to never buy anything from Spree...so store credit will be useless. You guys need to jack up and send emails when there are delays... I get emails on 25% off dresses but NO EMAIL or any notification when there is a delay in refund....If you kept me updated on email and SMS... I would have no problem with the delay because I know a business can experience delays...</p> <p>You have lost a loyal customer</p>
Hi John
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.
Again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Hi John
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.
Again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
