Need to speak to a human being

09/03/18 sent comm. through customer service to query when my return will be collected as I had made arrangements for someone to be home on the 7th as per the sms notification sent to me-i also said that i wanted the exact same boot in a different size but had to wait for my credit to reflect and i was afraid that you will be out of stock by the time i eventually get credited. Nobody pitched on the 7th, shoes were collected the 9th, i logged on and guess what you are out of stock. I sent another request to ask if the item can be sourced from the supplier. NO RESPONSE! Dont get me wrong i dont want my money back BUT I want that shoe or a human being to pick up the phone and tell me that they can or cannot source it. Im starrting to feel like none of you guys care about the fact that i actually love shopping at Spree! If this is the case please let me know so that i can get a refund and delete my profile. Thanks