Lost Parcel
<p>I ordered a dress online last week, I then recieved an email on Monday morning stating that iot had been delieverd. I dont know who signed off for my parcel as it was not me, the delivery address for my spree account is my wok address and the mail room at work say they do not have a parcel for me. If they had they would have called me to collect it. I am extremley upset as I dont undestand how the couriers could give my dress to somone who was not me and who did not have identification that they where me. I called on Tuesday to equire as to where my parcel is as I have not recieved it. I have been calling everyday for the past 3 days and I keep getting the same answer that they are investigating the issue with the couriers. All I want is either my dress or my money back but the service from spree is EXTREMLEY LACKING</p>
Hi Tsebo
Our apologies for your frustration.
We have escalated this onto our couriers and we are investigating, we will revert as soon as we have feedback.
Warm regards
The Spree team
Best regards,
Hi Tsebo
Our apologies for your frustration.
We have escalated this onto our couriers and we are investigating, we will revert as soon as we have feedback.
Warm regards
The Spree team
Best regards,
