1 reviews | Active since Aug 2016
LIES, LIES & EMPTY PROMISES
<p>I placed an order on Spree and paid for it. I needed to make a change to my order so I called the "helpline"..... The lady, Zelphy, told me that she will cancel the order and I should call back and leave a message for her so that she can allocate the already paid amount to the new order. This was yesterday morning. To date, I have not received any feedback from her, I've tried calling the call centre over 35 times and always hold for over 15 minutes until I get tired and just cut the call. I am only recieving mail telling me to pay for my order when they already have my payment!!!!!!!!!!! The employees are *****!!!!!!!!!!!!!!! Spree is terrible with their service and feedback!</p>
Hi Razelle
Our apologies for your frustration.
We are only able to process your store credit when the amount reflects in our account.
We will email you shortly, please forward your proof of payment and we will revert with feedback.
Warm regard
The Spree team
Hi Razelle
Our apologies for your frustration.
We are only able to process your store credit when the amount reflects in our account.
We will email you shortly, please forward your proof of payment and we will revert with feedback.
Warm regard
The Spree team
Hi. Please speak to your employee, Zelphy/Zelpha.... She knows about this! Why would she say that she can do something when it obviously cant be done !
Hi. Please speak to your employee, Zelphy/Zelpha.... She knows about this! Why would she say that she can do something when it obviously cant be done !