Late/No Delivery & No Feedback

<p>I placed an order on Thursday 02 March. I requested and paid (R49) for next day delivery. I received an email confirming my order and that my package would be delivered on Friday 03 March by 5pm. <br />NO DELIVERY WAS DONE. I've sent two emails to customer service & written on the facebook page with no response</p> <p>This morning (Monday 06 March) I received an sms that my package is on its way - This is NOT NEXT DAY DELIVERY THAT I PAID FOR<br />I want a refund of my R49 as my package was not delivered in the stipulated time</p> <p>Please give me feedback </p>