Late & incomplete delivery of order

I placed two orders on Tuesday 20 January on the spree website. Spree says they deliver within 2-6 working days, and I previously had no issues with my parcels being delivered late. On the sixth day I emailed to enquire about my order - no response to that email. I called and was told my order would be delivered by 17h15 on Monday 26th Jan. This did not happen. I emailed on the 7th day - also no reply. Finally on day 8 I receive only one of my two orders. The irony is that I received the order I made late on Tuesday evening, and I am still waiting for the order I made Tuesday afternoon. No explanations, responses or apologies from Spree explaining what the issue is which is why I am not even bothering with their call centre or email address anymore. This is not the level of service I expect from Spree and I am utterly disappointed.<br>