1 reviews | Active since Jul 2016

16 Jun 2017, 11:24

Late delivery and not acepting return

<p>I paid extra for next day delivery. 2 weeks later the parcel arives. Was told I could only ask for refund when parcel arived and after logging return. So I I logged the reurn, 2 days later thake it and the barcode to the drop off point in Clicks cobble walk. Low and behold, their system does not pick up the barcode. I left it there, I did my part. Now the farkers does not want to refund me cause of thir farked up busines model.</p>

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Replies (2)
Spree.co.za
Spree.co.za's reply22 Jun 2017, 09:53
Official

Hi Shawn,

Thank you for this feedback.

I am terribly sorry that you had problems with our Pargo Point, we are doing the necessary follow ups and everything is in order.

We cannot apologise enough for the disappointment caused to some of our customers. Please know that our intention is not to frustrate our customers at all. I genuinely hope that next time around we will be able to delight you.

Thank you for your patience and support at Spree.

Warmest Regards,

The Spree Team

's update07 Jul 2017, 11:08
Reviewer Update

I still havn't received my refund. Can you please give me a date when I willl receive my refund?

You are *****ing from people!!!!!