Lack of care in handling the problems on their end

I had the worst shopping experience with Spree!! The worst shopping experience EVER!!!! I bought 5 items to the value of R1297, Which is a lot of money for me. Not only did they NOT ship it in 2 days, 8 DAYS LATER after 2 calls, and reassurance that they would sort it (Last Thursday).<br> They first said they could not let me check out because an item was out of stock (That cart was R1500+)<br> Then I checked out with the cart less the one item that was the R1297<br> They then double deducted my account. When I called each time they said the order was cancelled even though the first customer service p[person Shiree said it was a problem on their end and they will sort it right away. Nothing was actioned and 8 days later I has to re-explain the whole thing because no one has sported it. The worst service I have ever received - they have my money and and they are acting like they have no idea whats going on! Nor do they care to find out