*** SERVICE
It has now been 3 months and no response. I have made my first purchase with spree thinking it was that awesome seen that all my family and friends has an account at spree. I have been waiting on my delivery which stated 2/3 days which never happened. I went online seeing that the tracking details was sent via email. It was then the third day and no delivery. At 08:00am that Thursday morning I received a call from a security guard at truworths head office advising me that he found a parcel on the counter with my details on it. I then asked how this happened said could be that the courier forgot it on the count. First may order was not delivered as promised and not at the delivery address registered on my account. I then made contact with spree spoke to an adviser then was told a manager will call. No call back and then call the very next day and was told there was no managers available..!! 08:00am in the morning who opens a business without operations? I then eventually received a miss call from a manager by the name of Joylene as i had my phone in my hand and yet she said she tried calling but no answer. WOW..!! PURE *** SERVICE.I am posting this on every social media platform.
We are terribly sorry for this shopping experience.
We will advise our courier service provider of this event in order for us to improve on our delivery.
A manager will be in touch with you shortly.
The Spree team
We are terribly sorry for this shopping experience.
We will advise our courier service provider of this event in order for us to improve on our delivery.
A manager will be in touch with you shortly.
The Spree team
