Just lost R1600 via Spree after placing an order almost 6 weeks ago!!!

<p>So after about 12 phonecalls to their customer service and more than 15 emails to their support team, i still have no shoes and no refund. They also have no "supervisor" or Ombudsman that I can contact. I placed my order, beginning of winter for 3x pairs of boots, after 3 weeks, and multiple phonecalls to them, i received my order. Late, very late, but nevertheless i received it. unfortunately, all 3x pairs of boots were TOO BIG. So i sent it back, the courier came to collect all 3x pairs of boots, about 8 days later. I asked for a store credit refund, but after approx. 28 days, (winter is almost over now) i phoned them and asked to rather refund the cash, because i don't want their shoes anymore, it's just taking too long. So again after numerous email to their ********** (with NO REPLY EVER) i phoned them, just to hear that they haven't received all 3x pairs only 2x pairs. So now it is MY word against theirs, and also since placing my order the 2nd of JUNE!!!, I have NO refund, nothing, and no guarantee that i will even get all my money back. Spree is THE WORST WORST ONLINE SHOPping experience i have EVER EVER had. They are useless, unhelpful, and in the world we live in today where we all struggle financially, just to be ********** by a company that most probably makes millions!! This was a mother's day gift from my daughter!! Pathetic, *******, *****ing... </p>