ITEMS NOT DELIVERED

Purchased clothing items from the app early August, usually the pargo delivery option is available and very reliable, however, on this day the option was not available -as a result I selected the Post Office option as the sale was ending on that day on a specific time and I wanted to proceed with the purchase for obvious reasons.

A month later, I still have not received my items nor can track them although the due amount was deducted from my cheque account. Their partner's parcel tracking website is a digital billboard with ****s popping up every second.

Either pay me back my money or redeliver the items to my door as the app was malfunctioning and tracking systems are mediocre.