MS
Mmakgoshi S

1 reviews | Active since Mar 2011

06 Feb 2018, 06:12

Item not delivered and no credit/refund

Bad first experience with spree. Useless call centre agents! No one responds to emails. I ordered an item of clothing, it was never delivered, no credit nor refund after numerous attempts of calling and explaining my situation. I will be surprised if Spree is still in business a year from now. I think they have bit off way more than they can chew. They are really pathetic!

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Replies (1)
Spree.co.za
Spree.co.za's reply13 Feb 2018, 17:26
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team