CL
Clare L

1 reviews | Active since Apr 2010

21 Aug 2017, 19:11

*********** staff

I exchanged a pair of shoes for a bigger size,after struggling to get the right size having to call Spree and following up today I eventually got the pair. Guess what it was still the wrong pair. This is such bad service,having to wait for a week for the wrong size is unacceptable. Please arrange for this wrong size to be collected tomorrow and please make sure that the right is is delivered by Friday. Also the shoes were in some normal brown box,I expect the correct size to be in a Madison box!!!!!!!!

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Replies (1)
Spree.co.za
Spree.co.za's reply23 Aug 2017, 09:04
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team