1 reviews | Active since Dec 2017
*********** service
So there I am trying online shopping for the first times as I've been extremely sceptical about the delivery logistics. As I decide to place my faith in Spree and decide to even pay an extra R40 so I can received my goods the very next day. The delivery delivers my goods at my work residence in my absence, and gives my goods to a complete stranger. The delivery service never called me to check if I will be free during their delivery time or called to ask me if it's ok to leave it with a stranger. They dropped of my goods and Spree sent me an email confirming the same. How ***********! So I've paid for goods which I don't have, I feel ****med by Spree! To top it of I called the contact center this morning and received a whole lot of I don't knows and apologies but still not in receipt of my goods. In a nutshell I would say, Spree is not delivery to their end of the it bargain, they have my money but me as a customer don't have my goods!
Kind regards Mrs Khumalo Order no: # ********** 17 ( which never arrived) Contact no: ********** 226
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
