1 reviews | Active since Jun 2015
*********** Courier services and pathetic customer service.
I have an order that is over due for delivery, which I got a notification that it was 16km away from my reach on Saturday the 2nd of December 2017 around 2pm. I have yet not received that order nor have the support team at spree responded to any of my emails I have sent them at ********** It is not the first time, that I experiencing such a pathetic treatment as far as Spree customer service and their courier company of choice dawn wing... to me this looks like theft where Spree took my hard earned money; promised to deliver my items within 3-7 days and failed to honour that commitment. When contacted there is no further reply other than the automated email reply, I will not get to the telephone issue when you call customer care...one holds the line without attendance until you hang up. I am annoyed by the inconvenience and undermining of customers by Spree and dawn wing....
It is getting out of hand and I need Spree to keep their commitment or refund me all of my money since I am not their valued client. Yours truly Irate and Annoyed Customer.
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
