DS
Danel S
1 reviews | Active since Dec 2009
20 Apr 2015, 09:29
Impossible to return items
I have logged a return on line on the 1st of April and are still waiting for the package to be picked up from me. If I send Spree a mail - I get no response, if I phone them - I get empty promises, if I complain on Facebook - I get more empty promises ... getting desperate here. Can I ask you to respond with actions and not with words as your words means nothing!!!! Return number: ***-1
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Spree.co.za's replyOfficial
20 Apr 2015, 11:17Hello DanelSt,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
Spree is experiencing high volumes at present. We are doing our best to respond to every customer and we apologise that you had to wait to hear from us. As per our conversation, I have sent a request to warehouse to have someone contact you and arrange a collection date.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
Spree is experiencing high volumes at present. We are doing our best to respond to every customer and we apologise that you had to wait to hear from us. As per our conversation, I have sent a request to warehouse to have someone contact you and arrange a collection date.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support
Best regards,
Spree.co.za's reply20 Apr 2015, 11:17
Official
Hello DanelSt,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
Spree is experiencing high volumes at present. We are doing our best to respond to every customer and we apologise that you had to wait to hear from us. As per our conversation, I have sent a request to warehouse to have someone contact you and arrange a collection date.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
Spree is experiencing high volumes at present. We are doing our best to respond to every customer and we apologise that you had to wait to hear from us. As per our conversation, I have sent a request to warehouse to have someone contact you and arrange a collection date.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support
Best regards,