CP
Chante P

1 reviews | Active since Jul 2017

13 Jul 2017, 14:29

IGNORING EMAILS AND WAITING FOR MY REFUND

<p>I am so disappointed, I always purcase fom spree, never have to return anything. But this time I orderd a sweater for my husband and it was really to small for him and I sent it back immediately. The FedEx came to collect the parchel, they did so on Wednesday 05.07.17. I emailed spree on Tuesday, no reply, Wednesday I emailed them again, with a read report, and the report came back that they deleted my message before reading it. I mailed them again yesterday and today, same story, they delete my emails before even reading the. I just want my money back. PLEASE</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply04 Aug 2017, 10:25
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team