IGNORED

<p>After receiving my parcel I created a return request to return one item. Immediately I emailed Spree to say please collect at an alternative address. My email was ignored and the courier still came to the wrong address. I created another return request for another item that was ordered together with the first item. I called Spree to explain and the lady told me it's fine I must put both items in the packaging and give it to the courier that will come to collect at the right alternative address. </p> <p>The courier came and on the same day I received an email saying that the one item will be refunded. </p> <p>I emailed spree and received no reply again. </p> <p>I want to know why I didn't receive an email from spree saying that the other item will be refunded as well??? </p> <p>Return numbers ********** 61-1</p> <p> ********** 61-2</p>