TN
Tina N

1 reviews | Active since Aug 2013

24 Aug 2016, 08:53

i will never ever buy from Spree in my life

<p>i bought from spree.co.za on the 21.07.2016, the item was small even though i bought one size bigger, it took them 3 weeks to collect the item, up unti this date 24.08.2016 i have not received my refund, i phoned them on the 12th and i was tols it takes 10 working days for the money to get into my account, i received an email on the 19th , 5 days after i was told of the 10 days, the email told me it was only processed on the 19th and i must wait 7 day for he money to get into my account, what kind of service is this, even worse my colleague got a size 2X bigger than the actual size and guess what they have not collected that item... bad bad</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply29 Aug 2016, 17:53
Official

Hi Tina

Our apologies for the frustration.

We note that your refund was issued to your card. While we would like to ensure that the funds reflect immediately when processing this to your card, we are unable to expedite this as this is handled within the banking system and we have no control thereof.

We do however value your feedback.

Warm regards

The Spree team.