EM
Elizabeth M
1 reviews | Active since Oct 2011
10 Jun 2015, 15:12
I WANT MY REFUND ASAP
Return #***-1. Kindly refund me ASAP. I have been using other online shopping and i have never struggle with refund. Spree return was collected on the same day with my ZANDO order return by the same courier to the same area nogal and ZANDO has already refunded me last Friday already but SPREE is still sitting with my money. This is happening for the second time. Everytime one has to fight with Spree before they can actual send back those funds.<br> <br> Please note that money does not grow from the trees. You are really inconviniencing us. You are the only online shopping supplier who always inconvinience the customers. Takealot and the others doesn't do that. PLEASE REVIEW YOUR RETURN PROCESS.
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Spree.co.za's replyOfficial
10 Jun 2015, 17:05Hello emthimun,
Thank you for bringing this matter to our attention.
As per our telephonic conversation, our payments team have already processed your refund. Please note, as per our terms and conditions, refunds are processed within 10 business days of the returned item having been cleared by Spree quality checking.
We apologise for any inconvenience caused.
Regards,
Spree Support
Thank you for bringing this matter to our attention.
As per our telephonic conversation, our payments team have already processed your refund. Please note, as per our terms and conditions, refunds are processed within 10 business days of the returned item having been cleared by Spree quality checking.
We apologise for any inconvenience caused.
Regards,
Spree Support
Spree.co.za's reply10 Jun 2015, 17:05
Official
Hello emthimun,
Thank you for bringing this matter to our attention.
As per our telephonic conversation, our payments team have already processed your refund. Please note, as per our terms and conditions, refunds are processed within 10 business days of the returned item having been cleared by Spree quality checking.
We apologise for any inconvenience caused.
Regards,
Spree Support
Thank you for bringing this matter to our attention.
As per our telephonic conversation, our payments team have already processed your refund. Please note, as per our terms and conditions, refunds are processed within 10 business days of the returned item having been cleared by Spree quality checking.
We apologise for any inconvenience caused.
Regards,
Spree Support