I am so disgusted with the service from spree

<p>Im so upset right now because Spree feels that i do not deserve my R679 refund cause now they think they are boss.</p> <p> </p> <p>Ok this is what happened on the 30th of June i bought a pair of Levis sneakers of R799 but paid R599 as this was my first purchase using their mobile app so it gave me a discount.</p> <p> </p> <p>Later that night i then saw a beautiful pair of man boots from soviet for R679 and i want on to buy them but then my nightmare began, whilst the app was about to give me an order number for the boots it didnt as it gave an error message saying i must try again but funny enough Spree had already debited my bank account for that R679.</p> <p> </p> <p>Please note that i did not get the order number from my purchase on their mobile app so they will not know that i have ordered and my money would be lying in their suspense account waiting for their financial manager to transfer it in his account when unclaim but i told myslf first thing tomorrow morning i am going to call.</p> <p> </p> <p>So on the 1st of July i called Spree explained what happen and the lady i spoke to did not get me at first but after explaining more she the understood what happened and asked me to send an email to their support and also attach my bank statement showing that R679 was deducted off my account which i have done.</p> <p> </p> <p>Remember I did not pay cash for this order it was taken off my bank account so they needed to just find that transaction and refund it back in my account simple right??? Not for Spree guys today its the 29th of July and still no refund.</p> <p> </p> <p>Instead i get sent from pillar to post by a lady called Olifea whom i spoke with on Saturday n she said she will get back to me by Monday but im still waiting.</p> <p> </p> <p>They are going to pay this money cause i do not have the boot and i am in discussion with my legal team on how we can settle for more cause this is my time, money and resources i have wasted on a case that was easily solve within a week max so please beware as thing can happen or might happen to you but spree no more I will teach you a thing or two as i am tired of being nice.</p> <p> </p> <p>I want my money...</p>