Horrible services

I placed order # ********** 46 on the 18th of February and paid for next day delivery. To date I have still not received my order. I’ve emailed spree’s customer support twice and got no response. I’ve called the support line thrice and every time I’m told I will get my delivery by the end of the day. I gave my contact number and I was told that someone will contact me but no one has. I’ve been a loyal spree customer for years and this is by far my worst experience. I want proper service immediately