HORRIBLE SERVICE

I made an online purchase from [URL Removed] on 06/12/2015. Made payment and emailed proof of payment to [Email Removed] on 07/12/2015 at 07:30. Received no response acknowledging receipt of email and Proof of payment. I called spree this morning at 07:05, as their customer services call centre opens from 07:00 to 18:00 Monday to Friday. No one took my call & voice recorded message keeps on saying operators are still busy, I should alternatively email support. I emailed [Email Removed] again this morning, raising my concerns about their non-response. Still have not received any response. I called again at 09:40, No one takes my call. <br> <br> I'm an online shopper & have never received such bad service from any of the other 4 online shopping websites I normally use. They keep to their word/promises. Delivery is supposed to take 2-4 working days after receipt of POP. Seeing that No One has confirmed receipt of my POP, this means my order has not been processed yet which will result in delay of my delivery. I made sure to send my POP early Monday morning to ensure that I receive my items latest Friday, as I am travelling Saturday morning. I want my order delivered to me as promised.