1 reviews | Active since Aug 2016
Horrible , deceiteful service
<p>This was my first purchase with Spree and it was horrible.</p> <p> </p> <p>I opted to place an order than pay for my order, I received an email with the reference number. 15minutes later, just when I have made payment I receive an email that my order has been cancelled.</p> <p> </p> <p>Spree is the worst company ever. I sent them the proof of payment and they still sent me an email that my order has been cancelled.</p> <p> </p> <p>I would like for Spree to either deliver my order or refund my money within 24hours.</p>
Hi Tiisetso
Our apologies for your frustration.
We note that you selected Instant EFT as your payment method when the order was placed as this would direct you to your online banking account. When payment is not received on this medium, the order will automatically cancel within 15 minutes.
We have received your proof of payment as you made a manual payment. The funds for this payment has not been cleared in our account as yet.
We will respond to your email to recommend some options available to you.
Warm regards
The Spree team
Hi Tiisetso
Our apologies for your frustration.
We note that you selected Instant EFT as your payment method when the order was placed as this would direct you to your online banking account. When payment is not received on this medium, the order will automatically cancel within 15 minutes.
We have received your proof of payment as you made a manual payment. The funds for this payment has not been cleared in our account as yet.
We will respond to your email to recommend some options available to you.
Warm regards
The Spree team