1 reviews | Active since Feb 2017

07 Jun 2017, 08:32

Honouring commitments

<p>I ordered stuff from this site on 25 May 2017</p> <p>i haven't received my stuff until today even when they say up to 7 days delivery.</p> <p>received email last week after I enquired about my order. Email rated I was gonna receive my delivery by weekend 3 June.</p> <p>nothing has come, sent an email yesterday morning 6 June requesting refund because one of my friend who ordered after me told me she received he refund.</p> <p>havent had any response.</p> <p>i would like my money back because the stuff I ordered I wanted to wear on 9 June. Now I need to make other alternatives.</p> <p> </p> <p>i need my money back asap. It's my first time ordering from Spree and I'm disappointed. I might as well continue being loyal to ZANDO.</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply08 Jun 2017, 10:47
Official

Hi Zinhle

We are terribly sorry for the experience received, This is not the impression we aim for our customers to have.

We are currently experiencing delays in delivery, This is definitely not our daily functions as we always aim to provide the best service to our Clients.

Your refund request has been forwarded to be actioned, We will forward an email confirmation within 24hrs once the refund is made.

Kind Regards
Spree Team

Best regards,