Highly Unappreciated Customer Service and Mistreating by Spree.co.za Staff

Spree.co.za Courier Services delivered a day late. As if the disappointment of that was not enough, the driver/ delivery staff mistreated me over the phone while I was trying to explain that I expected my delivery the day before and therefore am not at home but I would get the house-helper to open and receive the delivery on my behalf. After arguing with me and telling me he has other places to go to, he **** that he has been waiting and ringing the bell for more than thirty minutes. I suspect that he was late on his deliveries and frustrated that I could not receive my delivery as quickly as he wanted me to. Surely the company isn't giving their staff only five minutes to ten minutes between deliveries. When I called Spree.co.za Support to complain and ensure that my refund is considered, the lady didn't even listen to what I had to say, she interrupted me while I was explaining and clarified that their staff have many deliveries to make. I found this highly inconsiderate and a sign of a lack of care in terms of customer service from the company's staff. I therefore only wish to have my refund processed and to be disassociated with the company.