tN
tuliswa N
1 reviews | Active since May 2015
04 May 2015, 21:02
Guess Pleather Combo Ladies
hi again, <br> <br> Order *** is still an issue. Spree HO called and advised they are out of stock about 3 days ago. NOT SO!!!Spree said that when they were packing the jacket they realised that the jacket was damaged. I asked that they advise as to the damage/how bad it was damaged, and depending on that I would still like the jacket to be shipped. im thinking I can get it fixed. the other alternative was to wait for stock, I was told stock will not be comin soon. NOT SO!!I am on the website and they have the Guess Pleather Combo Jacket for ladies. like I said, I do not want ur refund or Spree store credit. I want my jacket. can someone please sort this out asap. I do not want the money, just the jacket.
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Spree.co.za's replyOfficial
06 May 2015, 09:24Hello portiaTN,
Thank you for your feedback and for taking my call. Our customer feedback is invaluable to us and it helps us improve our internal processes and procedures so we can ensure we satisfy our customers.
As I mentioned to you, I will refer your feedback to all the relevant departments so we can learn from your experiences.
Your new order has been processed and the item is in packing at warehouse.
Kind regards,
Spree Support
Thank you for your feedback and for taking my call. Our customer feedback is invaluable to us and it helps us improve our internal processes and procedures so we can ensure we satisfy our customers.
As I mentioned to you, I will refer your feedback to all the relevant departments so we can learn from your experiences.
Your new order has been processed and the item is in packing at warehouse.
Kind regards,
Spree Support
Spree.co.za's reply06 May 2015, 09:24
Official
Hello portiaTN,
Thank you for your feedback and for taking my call. Our customer feedback is invaluable to us and it helps us improve our internal processes and procedures so we can ensure we satisfy our customers.
As I mentioned to you, I will refer your feedback to all the relevant departments so we can learn from your experiences.
Your new order has been processed and the item is in packing at warehouse.
Kind regards,
Spree Support
Thank you for your feedback and for taking my call. Our customer feedback is invaluable to us and it helps us improve our internal processes and procedures so we can ensure we satisfy our customers.
As I mentioned to you, I will refer your feedback to all the relevant departments so we can learn from your experiences.
Your new order has been processed and the item is in packing at warehouse.
Kind regards,
Spree Support