Goods not delivered after 2 weeks??!!

I placed an order on the 27th March 2015. Today is the 10th of April 2015. I called on Wednesday 08 April to see what the delay is, I was advised that the delivery was attempted on the 01 April 2015. Nobody called me to make arrangements for it to be delivered again, so I made an arrangement. Today 10 April 2015 I called just after 07:00 am to find out where the package is. The call centre advised that it would be delivered today. I called again to arrange for my neighbor to receive the package when I'm not there. I called at 13:00 to find out. and twice between 16:00 and 18:00. only for the package NOT to be delivered. Now if you call this service, I would suggest to you to go read a few books or go on a course. because the service is ZERO. I will not buy from spree again, I don't care if it is a few hundred rand cheaper. I will pay more knowing that I wont have to deal with such inefficient delivery procedures. The website states that delivery takes 3 - 4 working days, but don't expect any communication whatsoever from them if you are not there. If they advise that they will call you back 4 times THEY WILL NOT. These are all facts.