1 reviews | Active since Jul 2017
Gold polo driver delivery woman very rude and disrespectful.
Gold polo driver delivery woman very rude and disrespectful from your courier company picup
I have never been disrespected like this in my life. I am a massive customer of Sprees' and I have never had a problem with their courier companies until today.
My goods were delivered by a woman who drives a gold polo sedan. I stay in a controlled access complex and she had to call for a pin to gain access. I provided that via sms and also provided my building abd unit number on the sms.
After 5 minutes, she called again. She sounded irritated on the phone and shouted at me. She told me she is lost and why didn't I provide dorection. She did not even give me the opportunity to speak. She kept on breathing heavily on the phone and I ended saying I will come outside. As I was coming outside, there she was. She managed to get to my unit which is right next to the gate.
She was angry and did not even greet me. She brought up the whole scenario shouting at me like she is doing me a favour delivering my products.
I then got irritated myself and told her she is very rude for someone who works with people. I told her to give me her name, but she refused. I took a pictures of her and her number plate so you can know who I am talking about.
This lady is very rude and shouldn't be sent to deliver people's products. She is representing your brand and in this case, she took out her frustrations on me, an innocent stranger. She made me feel small and I never want to see her deliver my products again. Please see attached the pictures I took.
Inv no: ********** ********** 813
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
