1 reviews | Active since Aug 2016
Frustrated- Order not delivered in 12 days
<p>I would not recommend any purchases from Spree. I had two orders placed with Spree. The order that was delivered had a dispatched status on the website and the order that was not delivered indicated that it was delivered. I had phoned Spree and indicated the mix up in the status of my orders. The next day both orders were marked delivered on the website with only one order being delivered. I have phone the Spree call centre multiple times to ask them to deliver the order that has not been delivered and the only thing they say is that they have escalated the problem to the agent but with NO SOLUTION. I HAVE PAID FOR MY ORDER. I WANT MY ORDER OR MY MONEY BAC****!</p>
Hi Fawzia
Our apologie for the inconvenience caused.
Our logistics team is urgently attending to the matter and we will revert as soon we have confirmation of the whereabouts of your order.
Warm regards
The Spree team
Hi Fawzia
Our apologie for the inconvenience caused.
Our logistics team is urgently attending to the matter and we will revert as soon we have confirmation of the whereabouts of your order.
Warm regards
The Spree team
I got a call from the logistic company this morning confirming that they had only delivered one of my orders and not two. The guy I spoke to said that he will let Spree know that they only delivered one and was going to let me know the status of my undelivered order but I have not heard since this morning. Is it so difficult to establish where my undelivered order is?
I got a call from the logistic company this morning confirming that they had only delivered one of my orders and not two. The guy I spoke to said that he will let Spree know that they only delivered one and was going to let me know the status of my undelivered order but I have not heard since this morning. Is it so difficult to establish where my undelivered order is?