From Bad To Incredible

<p>Soo I started my morning off with some excitement ready to use Spree.co.za for the 1st time.</p> <p>I made my order and unfortunately chose the wrong payment option and when I tried to reorder the item was out of stock</p> <p> </p> <p>I gave up and then order a different bag, after making payment I contacted Spree to find out if there is a way that the stock gets reserved when placing an order.</p> <p> </p> <p>I was assisted by Oelfia Salie who did a fantastic job in having both my orders canceled and I was able to reorder the bag I originally wanted.</p> <p> </p> <p>Unfortunately, the order was canceled in error. I was furious but decided to find out what was happening regarding the cancellation.</p> <p>I spoke to Eugene Willeman who advised me that he will escalate the matter to his Manager and contact me back.</p> <p> </p> <p>I received a call from Joy van Aswegen and she told that there was no stock of the item anymore and she offered me a different bag of higher value for the inconvenience.</p> <p> </p> <p>I was impressed and agreed to the change of order, not only did Joy and Eugene change the order to a better bag, they even ensured that the parcel was delivered today. </p> <p> </p> <p>I have received my order and I am very happy.</p> <p> </p> <p>I wanna thank these 3 amazing individuals (Oelfia Salie, Eugene Willeman and Joy van Aswegen) for their fantastic and amazing service and making sure that I am a happy customer.</p> <p> </p> <p>On behalf of me and my girlfriend, I wanna thank you all</p> <p> </p> <p>Warmest Regards</p> <p>Neo Mokone</p>