MN
Mandy N
1 reviews | Active since Aug 2013
28 Apr 2015, 14:34
Follow up from 'Refund takes 4 weeks'
Follow up from post submitted 22nd April. It is now the 28th and after being told the refund had been processed and I can expect in 24-48hrs there has been no change. In total it has taken Spree a good total of 5weeks and counting to process a customer's refund. Please think carefully before ordering and God forbid you have a refund.
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Spree.co.za's replyOfficial
28 Apr 2015, 16:58Hello NgadaM,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused.
As per our telephone conversation we are looking into the issues mentioned and will get back to you with feedback as soon as possible.
We apologise for the delay and any inconvenience caused.
Kind Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused.
As per our telephone conversation we are looking into the issues mentioned and will get back to you with feedback as soon as possible.
We apologise for the delay and any inconvenience caused.
Kind Regards,
Spree Support
Spree.co.za's reply28 Apr 2015, 16:58
Official
Hello NgadaM,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused.
As per our telephone conversation we are looking into the issues mentioned and will get back to you with feedback as soon as possible.
We apologise for the delay and any inconvenience caused.
Kind Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused.
As per our telephone conversation we are looking into the issues mentioned and will get back to you with feedback as soon as possible.
We apologise for the delay and any inconvenience caused.
Kind Regards,
Spree Support