lB
lerato B

1 reviews | Active since Apr 2012

21 May 2015, 14:18

fed up with fedex n Spree,wheres my parcel

Iv been waiting for my order from the 14 th/05/15,till today no one seems to know where it is, after several communication made with the courrier company,i still haven't received my parcel or a call to say they trying to deliver. *** : left the warehouse and still hasn't reached me.im spending more money trying to trace and track the order which makes no financial sense for me.im not happy with this ridiculous service.

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Replies (1)
Spree.co.za
Spree.co.za's reply21 May 2015, 16:06
Official
Hello leratobooi,

Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.

As per our telephone conversation, our couriers attempted to deliver twice, but could not locate your address. We have requested them to contact you again and arrange another delivery immediately.

We apologise for any inconvenience caused.

Regards,
Spree Support