Fantastic service.

My sister bought a watch as a gift for my girlfriend, from [URL Removed] about 2-3 months ago but for some reason the back of the watch kept coming loose which in the end resulted in it getting lost.<br> I didn't want to have to put my sister through, what I thought would be, a lot of effort so I sent an email to the address on the warranty card, asking for advice and within hours they got back to me. I explained in more detail what happened, they apologised and shipped my us a new watch. Absolutely fantastic. So quick and easy, so little fuss.<br> <br> I would just like to say thank you to Phyllis and Janine, for making a possibly horrible experience, so pleasant.