Svdm
Simone van der merwe
1 reviews | Active since Apr 2015
02 Jun 2015, 12:40
Empty goods received
My order (Makeup) was delivered yesterday and this morning when I wanted to apply my mascara purchased, I saw it wasn't sealed and also empty and dry.<br> How can you package makeup that's not sealed in the first place? It's very unhygienic. <br> Please make sure you replace my order asap. I'm not going to wait another 3-4 days for this.<br> Regards<br> Simone<br>
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Spree.co.za's replyOfficial
02 Jun 2015, 13:19Hello simone8,
Thank you for your feedback and for taking my call.
As I mentioned to you, we have organised for our couriers to collect the item immediately. Our payments team will also be in contact with you regarding your refund.
We apologise for any inconvenience caused.
Regards,
Spree Support
Thank you for your feedback and for taking my call.
As I mentioned to you, we have organised for our couriers to collect the item immediately. Our payments team will also be in contact with you regarding your refund.
We apologise for any inconvenience caused.
Regards,
Spree Support
Spree.co.za's reply02 Jun 2015, 13:19
Official
Hello simone8,
Thank you for your feedback and for taking my call.
As I mentioned to you, we have organised for our couriers to collect the item immediately. Our payments team will also be in contact with you regarding your refund.
We apologise for any inconvenience caused.
Regards,
Spree Support
Thank you for your feedback and for taking my call.
As I mentioned to you, we have organised for our couriers to collect the item immediately. Our payments team will also be in contact with you regarding your refund.
We apologise for any inconvenience caused.
Regards,
Spree Support