Double deduction on application
<p>I purchased items to the value of R420. Another deduction went off seconds later R460. This was 2 days ago. I called your call centre and they referred me to my bank. I called my bank and they in turn referred me back to Spree. I want my money back. I've sent emails with proof of payment etc. No answer to any of my emails. I am furious. I've been a loyal customer, but this will cause me not to purchase from you again. Especially from the application as it did give me an error on payment and then deducted twice, two different amounts. Now money is somewhere flying in the air and no ome can tell me how I can get my money back. </p>
Hi Chantel
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.
Again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Best regards,
Hi Chantel
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.
Again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Best regards,
