JK
Jonathan K
1 reviews | Active since Jul 2010
20 Dec 2017, 22:38
Do Spree really do returns?
I bought a few times from Spree but had to return my items on two ocassions - once in June and again in November 2017. Both returns happened flawlessly.
The problem was that I haven't recieved my money back from them even after six months.
I called them and emailed them and had no feedback. I'm forced to go this route.
Please return the money owing to me. The bank confirmed it has not been refunded.
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Spree.co.za's replyOfficial
17 Jan 2018, 17:10Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Best regards,
Spree.co.za's reply17 Jan 2018, 17:10
Official
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Best regards,