SP
Simmi P

1 reviews | Active since Mar 2009

08 Feb 2017, 09:01

Dishonest Service - No response

<p>On the 4 February I bought two dresses from Spree and I made payment for both on the same day. On 5 February I received an e-mail that the one dress was not in stock and I have been refunded with Spree point but if I want my money back I must respond to the e-mail to which I did on the 5 February. I checked the site and saw that the dress (S52KH62) is in stock yet I was told that there is no stock and there are also different sizes of the dress as well. I sent spree a screen shot and asked them to respond to my e-mail and until today I have had not feedback on my refund or why did they lie that there is not stock of the dress yet there is. </p>

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Replies (1)
Spree.co.za
Spree.co.za's reply19 Feb 2017, 23:00
Official

Hi Simmi

Our apologies for your recent experience.

We will be following up with you concerning the lack of response to your email, we will also be in touch with regard to the item which you have previously purchased.

Warm regards

The Spree team