1 reviews | Active since May 2012
Disgusting service
<p>Last week, I wrote a review on Hello Peter, after numerous emails to Spree. The *********** employees and managers of Spree, has not yet put an effort in contacting me and resolving the issue. I received a refund, for an amount that does not resemble any of the purchases that I made. Furthermore, I returned an item last week Tuesday (it was picked up), but according to their records the collection is still pending and it will be collected soon?</p> <p>When will Spree have the decency to contact me and reslove the issue? Or is it too much to ask from an ***********, unreliable and illeterate workforce?</p>
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree refund
Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.
Again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree Team
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree refund
Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.
Again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree Team
You are even more *********** than I realised, you do not get to choose where and how complaints can be logged. If you do a proper job and employ competent people, you will not have to deal with complaints and maybe your "various platforms", that is not working by the way, will not be exhausted. Because here is the deal, customers have more than two brain cells. It might be hard for you to imagine that, but it is true. A client always utilise the company's customer care platforms first. If like in my case the complaint (numerous) is not answered or attended to after a month, other platforms are being explored. And I can tell you now the next platform will be Carte Blanche, because you are *****ing. Luckily I have cameras in and around my house to prove that I received an incomplete package. What do you have, except ignorance?
You are even more *********** than I realised, you do not get to choose where and how complaints can be logged. If you do a proper job and employ competent people, you will not have to deal with complaints and maybe your "various platforms", that is not working by the way, will not be exhausted. Because here is the deal, customers have more than two brain cells. It might be hard for you to imagine that, but it is true. A client always utilise the company's customer care platforms first. If like in my case the complaint (numerous) is not answered or attended to after a month, other platforms are being explored. And I can tell you now the next platform will be Carte Blanche, because you are *****ing. Luckily I have cameras in and around my house to prove that I received an incomplete package. What do you have, except ignorance?