SM
Sinethemba M

1 reviews | Active since Jul 2015

26 Jun 2017, 23:31

Disgusting service

<p>I'm so angry because of the ****py Service I've received from spree I've been waiting for a refund for two weeks now I've called you're customer service only to be told that you don't have a time frame for money to be refunded back into my account, really now. That's taking customers for a joke you sent me an email to say the matter has been sorted 5days later. I still haven't received my money back. </p>

0
Replies (1)
Spree.co.za
Spree.co.za's reply28 Jun 2017, 10:22
Official

Hi Sinethemba


Our apologies for the delay in processing your refund.

The payment was made to an account which we no longer process payments through and we have requested confirmation from the bank that funds reflect in order to process this refund to your account.

Our payments team will confirm that your refund has been processed by email.

Warm regards

The Spree team