Disgusting service

<p>The service I received from Spree was utterly disgusting. They recently had a sale of which I made a purchase of a few items and paid immediately with my card. Two or three days later, I get an email that one of the items is out of stock and they have done a store credit for this item. I got furious because this wasn't the first time. The first time they told me this will never happen and that I should give them more information. Now this time I told them I'm not going to let it slide because I realized that they don't care about customers. I was chatting to someone called Zelpha and Jancita. They told me that the item was not of a standard to be sent to me. I asked them how is that my problem? Why did they have it on their site then? I told them they didn't check their stock when they received it, now they tell the customer that the item "was not of good standard ". She then said they can look for an alternative jacket for me. Moments later she went back on her word and said they can't find any jacket for me because the item was on sale and she sent me snippet of their Ts and Cs and said Spree has the right to refuse processing of payment and cancel any purchase the customer make. I'm confused. So if I go to a coffee shop and I complain about the coffee, does that mean they will refuse to sell me another cup and rather give my money back? That's just disgusting service. The service I received from spree was just disgusting! Be careful when you purchase from Spree. They'll tell you they ran out of the items three days later after you've made a purchase. Terrible service, inconsiderate staff and time wasters.</p>