NC
Nicky C

1 reviews | Active since Aug 2016

16 Aug 2016, 18:22

Disgusting customer service

<p>I placed an order on the 20th of July 2016, order number ********** 08 I have paid for my order on the 20th of July 2016, and I still have not received my purchased goods. I have emailed ********** numerous times to assist with a tracking number so I can track my parcel.... and alas absolutely no response. I have yet to have a good experience with Spree.co.za. As a paying customer I think I am entitled to at least a response to my query within 24 hours. </p>

0
Replies (2)
Spree.co.za
Spree.co.za's reply17 Aug 2016, 11:03
Official

Hi Nicky

Our apologies for your frustration.

Your tracking number will be sent to you shortly.

You are welcome to access this information as this is indicated in your dispatch notification, please click on the link included in this email.

Warm regards

The Spree team

NC
Nicky C's update17 Aug 2016, 18:54
Reviewer Update

Dear Spree Team

Despite your promise I have still received no tracking number or information, I have also logged onto my account and my order has not been updated either!